Payment & Security
This page explains payment information, order charges, and payment-related support for purchases from meiovanti.com.
1. Available Payment Methods
We accept the payment methods displayed in our checkout for your order. Availability may depend on your location, device, and the payment provider. A payment method is available only when it appears as an option at checkout.
Use the store's checkout to complete payment. We do not ask customers to send complete card details, card security codes, banking passwords, or one-time authentication codes by email.
2. Prices and Currency
Review the currency shown with your final order total before authorizing payment. The checkout identifies the currency and amount being charged. If your account uses a different currency, your bank or payment provider may apply its own exchange rate and fees.
Product prices, quantities, applicable discounts, shipping charges, and taxes collected by our store are displayed before you submit payment.
3. Shipping, Taxes, and Import Charges
Shipping charges are shown at checkout. Any free-shipping offer applies only under its stated conditions and must be reflected in the checkout total.
Taxes collected by meiovanti are displayed at checkout. Unless checkout expressly states that import duties and customs fees are included, these charges are not included in the product or shipping price and may be payable by the recipient to the relevant authority or carrier.
Contact us before purchasing if you need to confirm the dispatch country or potential import charges. See our Shipping Policy for delivery information.
4. Payment Authorization
Your bank or payment provider may require authentication, place a temporary authorization on your account, or decline a transaction. Authorization and settlement timing depend on the selected payment service.
If a payment fails, check your billing details and available balance or contact your provider. Before repeating a payment attempt, check for an order confirmation to help avoid duplicate orders.
5. Order Confirmation
After an order is successfully placed, we send an order confirmation to the email address supplied at checkout. Review it for the products, delivery information, and order total.
If the email does not arrive, check your spam folder and contact us with your name, order date, and any order or transaction reference. Do not send full payment-card details.
6. Payment Security
Checkout payments are handled through the payment services enabled for our store. Additional verification may be required by your payment provider.
Keep your device and browser updated, use a trusted connection, and confirm that you are shopping on meiovanti.com before providing payment information. No online system can guarantee absolute security.
Contact service@meiovanti.com before responding to an unusual request claiming to come from our store. Never share your banking password or one-time authentication code with customer service.
7. Refunds
Approved refunds are initiated to the original payment method within 5 business days after approval. Authorized physical returns are inspected within 5 business days after receipt at the instructed return location.
Your bank or payment provider may require additional time to post a refund. Contact us if the funds are not visible within 10 business days after our refund confirmation.
If an original payment method cannot receive a refund, we will contact you to agree on a suitable alternative. Refund eligibility, shipping-charge treatment, and return conditions are explained in our Return & Refund Policy.
8. Cancellations and Billing Questions
Successfully canceled orders that have not been dispatched receive a full refund with no cancellation fee. We initiate the refund within 5 business days after cancellation confirmation. If we cancel an order that cannot be fulfilled, the same refund period applies after our notification.
If you notice an unexpected or duplicate charge, contact us with the order number, charge date, amount, and a payment reference where available. You may also contact your bank or payment provider. You do not need to waive any payment-dispute rights to receive assistance.
9. Privacy
For information about how personal information is handled, see our Privacy Policy.
Contact Us
Brand: meiovanti™
Operator: 深圳市鑫蜂泰贸易有限公司
Email: service@meiovanti.com
Phone: +86 136 3167 9951
Customer service: Monday–Friday, 08:30–18:00, China Standard Time (UTC+8).
Business days are Monday through Friday, excluding applicable public holidays. We respond to support requests within 2 business days.